Privacy Policy

Last updated: March 2025

1. Who We Are

OlaVoices ("we", "us", "our") operates the website at olavoices.com and provides professional audio cleanup services for voice actors. You can contact us at hello@olavoices.com.

2. Information We Collect

We collect the following information when you use our services:

  • Contact information: name, email address, phone number (when you place an order)
  • Audio files: audio files you upload for cleanup processing
  • Payment information: processed securely by Stripe — we never store card details
  • Email address: if you use our Voice Type Analyzer and opt in to receive tips
  • Usage data: pages visited, browser type, IP address (via Google Analytics)

3. How We Use Your Information

  • To process your audio cleanup order and deliver your files
  • To send you order confirmation, status updates, and download links
  • To send voice acting tips and promotional emails (only if you opted in — unsubscribe any time)
  • To improve our website and services
  • To comply with legal obligations

4. How We Share Your Information

We do not sell your personal data. We share it only with:

  • Stripe — payment processing (stripe.com/privacy)
  • Resend — transactional email delivery
  • Zoho Catalyst — cloud infrastructure and file storage
  • Google Analytics — anonymous website usage statistics

5. Audio File Retention

Audio files you upload are stored securely in cloud storage. Original and processed files are automatically deleted 30 days after your order is completed. Download links expire after 7 days.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request deletion of your data
  • Unsubscribe from marketing emails at any time
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at hello@olavoices.com.

7. Cookies

We use Google Analytics cookies to understand how visitors use our site. You can opt out via your browser settings or the Google Analytics opt-out tool.

8. Security

We use industry-standard security practices including HTTPS encryption, secure cloud storage, and access controls to protect your data.

9. Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes by email or by posting a notice on our website.

10. Contact

Questions about this policy? Email us at hello@olavoices.com.